🎧 Evegram Messenger Support Center
Welcome to the Evegram Support Center – your go-to resource for help, troubleshooting, and quick answers about the app.
Our goal is to provide a seamless, secure, and innovative messaging experience. If you have any questions, technical issues, or suggestions, we’re here to support you.
📩 How to Contact Us
Need to reach us?
You can email us at:
Our support team typically responds within 24-48 hours on business days.
❓ Frequently Asked Questions (FAQ)
🔐 How do I reset my password?
You can reset your password directly from the login screen. Tap “Forgot Password?” and enter your email address to receive a secure reset link.
📦 I lost my messages or media. What can I do?
Evegram stores your data locally. If you uninstalled the app without a backup, your data may not be recoverable. We recommend enabling regular backups in the app’s settings.
🔔 I'm not receiving notifications. How can I fix this?
Please make sure notifications are enabled in your phone’s settings. Go to Settings > Apps > Evegram > Notificationsand ensure they are turned on. Also, check that Do Not Disturb mode is disabled.
🧑💻 How can I report a bug or unexpected behavior?
You can email us directly at support@evegram.org or fill out the form at the bottom of this page. Please include:
-
Your device model
-
OS version
-
A detailed description of the issue
-
Screenshots or screen recordings, if available
🔄 How do I update to the latest version?
Go to the App Store or Google Play, search for “Evegram”, and tap “Update” if available. You can also enable automatic updates on your device.
🧾 Where can I find the Terms of Service and Privacy Policy?
You can read our official documents here:
🧠 Tips for Getting the Most Out of Evegram
-
Enable two-factor authentication for enhanced security
-
Organize your chats with groups and custom channels
-
Explore voice features for quicker, more personal communication
-
Use disappearing messages for added privacy
❤️ Our Commitment
Evegram is designed to be more than just a messaging app. We aim to create a safe, private, decentralized, and positive environment for everyone. Your feedback is key to helping us grow and improve every day.
Need more help?
📧 Contact us now